Shipping Policy

Every piece is carefully packed and shipped from France. We ship worldwide. Here is everything you need to know about how your order reaches you.

Processing Time

Orders are prepared and dispatched within 2 to 5 business days. Original paintings may require a little extra care and packing time. You will receive a confirmation as soon as your order ships.

Where We Ship

We ship worldwide, including Europe, North America, and the rest of the world.

Estimated Delivery Times

Once dispatched, estimated transit times are:

• France — 2 to 4 business days
• Europe — 4 to 8 business days
• North America — 7 to 14 business days
• Rest of the world — 10 to 21 business days

These are estimates and may vary depending on the carrier and customs handling.

Shipping Costs

Shipping costs are calculated automatically at checkout based on the delivery destination and the item, before you confirm payment. There are no hidden fees.

Order Tracking

Whenever tracking is available, a tracking number is sent to your email once your order has shipped, so you can follow your parcel until delivery.

Customs & Import Duties

For orders shipped outside the European Union, import duties or taxes may apply on arrival depending on your country. These charges are set by your local customs authority and are the responsibility of the buyer.

Damaged in Transit

We pack every order with great care. If your item arrives damaged, please contact us within 15 days at artist@raphaelvavasseur.com with your order number and a photo. See our Return & Refund Policy for full details.

Questions

For any question about shipping or the status of your order, reach out at artist@raphaelvavasseur.com — we reply within 2 business days.